Shipping Zones and Coverage
We offer shipping across India and deliver to most pin codes within the country. However, some remote areas or regions may not be eligible for delivery. If your location is outside our serviceable areas, we will notify you during the checkout process, and the shipping option will not be available for your order.
Shipping Rates and Costs
Shipping rates vary based on the delivery address, the size and weight of the order, and the selected shipping method. Shipping costs will be calculated and displayed at checkout before you complete your purchase. Occasionally, we may offer free shipping promotions or discounted shipping rates on select items or for orders over a certain value.
Delivery Timeframes
Delivery times depend on the shipping method selected and the destination address. Typically, deliveries within major cities are completed within 3-7 business days, while shipments to remote or rural areas may take longer (7-15 business days). Please note that these timeframes are estimates and not guaranteed.
During peak seasons or promotional periods, shipping may take longer than usual. We will keep you informed of any delays that may affect the delivery of your order.
Order Processing Times
Once your order is placed, we aim to process it within 1-2 business days. Orders are processed on weekdays, excluding public holidays. Please note that processing times may vary depending on product availability and other factors. After your order is processed, you will receive a shipment confirmation with tracking details.
Shipping Methods
We use trusted courier partners to handle shipping. You will have the option to choose from various shipping methods during checkout, including:
Standard Shipping (Economical)
Expedited Shipping (Faster Delivery)
Same-Day Delivery (Available in select areas)
The available shipping methods and their associated costs will be displayed to you at checkout.
International Shipping
At this time, we only offer shipping within India. We do not currently provide international shipping. However, we are working on expanding our shipping options, and we hope to offer international deliveries in the future. Please stay tuned for updates.
Customer Support for Issues
If you have any questions or concerns regarding your shipment, such as delivery delays, damaged items, or missing packages, please contact our customer support team. We are here to assist you and ensure a smooth shopping experience. You can reach us through:
Email: info@ikonova.in
Please have your order number ready when reaching out to us for faster assistance.