Privacy Policy

At, www.ikonova.in, (“we”, “our”, “us”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, www.ikonova.in. By using our Website, you agree to the terms outlined in this Privacy Policy.

We collect the following types of personal information when you use our Website:

• Personal Information: This includes your name, email address, phone number, shipping and billing address, payment information, and any other details you provide when registering an account or placing an order.
• Usage Information: We collect information about how you interact with our Website, including your browsing behavior, pages viewed, time spent on the site, and any errors or technical issues encountered.
• Device Information: We may collect information about the device you use to access our Website, such as IP address, browser type, operating system, and location data.
• Transaction Information: This includes details about your purchases, payment methods, order history, and transaction status.

We collect your personal information for the following purposes:

• To Process Orders: Your personal information is used to complete your purchases, process payments, and arrange for delivery.
• To Provide Customer Support: We use your contact details to respond to inquiries, address concerns, and offer assistance with your orders.
• To Improve Our Services:Your usage data helps us understand how you interact with our Website, enabling us to enhance the user experience, optimize content, and improve functionality.
• To Send Marketing Communications (with consent): We may use your information to send promotional emails, product updates, and special offers. You can opt-out of these communications at any time.
• For Legal and Security Purposes: We may use your data to comply with legal obligations, prevent fraud, and protect the security of our Website and users.

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers in order to facilitate the following:

• Payment Processors: We may share your payment information with secure payment gateways to process transactions.
• Shipping Partners: Your shipping and billing details may be shared with logistics partners to fulfill and deliver your orders.
• Service Providers: We may share your information with third-party vendors who assist with website hosting, data analysis, marketing, customer service, and other operational functions. These providers are bound by confidentiality agreements to protect your information.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.

As a user, you have the following rights regarding your personal information:

• Access: You can request access to the personal data we hold about you.
• Correction: You may update or correct any inaccurate or incomplete personal information.
• Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
• Opt-out: You can withdraw your consent to receive marketing communications at any time by unsubscribing or contacting us directly.
• Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact information provided below.

Our Website uses cookies and similar tracking technologies to enhance your experience and collect usage data. Cookies are small files that are stored on your device to remember your preferences and actions during your visit. These technologies help us:

• Personalize your experience
• Analyze trends and usage patterns
• Improve the performance of the Website

You can control or disable cookies through your browser settings, but please note that some parts of the Website may not function properly without them.

We take your privacy and data security seriously. We implement a variety of security measures, including encryption, firewalls, and secure payment gateways, to protect your personal information. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We recommend that you also take precautions, such as keeping your account credentials confidential.

Contact Information
If you have any questions or concerns about our Privacy Policy or how your personal data is handled, please contact us at:

Ikonova Enterprises LLP
LIG Quarters,
Bagh Lingampally, Hyderabad: 500044
Email: info@ikonova.in

Effective Date and Updates
This Privacy Policy is effective as of 05/02/2025. We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be reflected at the top of the policy. Please review this policy periodically to stay informed about how we are protecting your information.